A Front Desk Agent is the initial point of greeting for guests at a lodging establishment. They are responsible for offering excellent customer service, overseeing check-ins and check-outs, and resolving guest issues. Additionally, they often conduct tasks such as taking phone calls, scheduling rooms, and providing details about the property and i
A Front Desk Agent is the first point of interaction for guests at a hotel. They are responsible for providing excellent customer support, handling check-ins and check-outs, and addressing guest requests. Furthermore, they often carry out tasks such as responding to phone calls, booking rooms, and providing facts about the accommodation and its fa
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